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Digital Diagnostics

Develop a strategic roadmap and a comprehensive plan to guide your AI initiatives towards success

Geeks Ltd
Geeks Ltd

Get a clear digital roadmap faster than any other approach

Inefficient digital systems can be a major roadblock to growth. These inefficiencies drain resources, miss opportunities, and weaken your competitive edge. Our Digital Diagnostics service provides a faster, data-driven way to understand your digital landscape and identify the right path for transformation. Instead of relying on opinions, we deliver objective insights to answer critical questions, such as:

  1. Which digital systems are in place across your organisation, and are they being used to their full potential?

  2. Do your current digital systems enhance or obstruct operational efficiency?

  3. Are you effectively using technology for customer engagement and data-driven decision-making?

  4. Is your organisation prepared to adopt and benefit from emerging technologies like AI?

  5. Are your technology investments truly aligned with your business goals and operational needs?

With our approach, you'll gain a clear and actionable digital roadmap—in days—empowering you to drive strategic transformation and maximise your potential for growth.

Morr & Co
DiGence® really was exactly what we were looking for - as a client of the service, it was an affordable technology management consultancy. Rather than spending large variable costs and months reviewing, we got a report that was so helpful and created the confidence the business needed going forward.
Read the story

Greg Vincent

Partner

Geeks Ltd

Trusted by 600+ businesses in 17+ years

Our Digital Diagnostics identify gaps & opportunities
You didn't know existed

Digital Diagnostics with DiGence® is a game-changing service designed to address the complexities of modern digital transformation. We provide a clear, data-driven map of your current digital systems, revealing which technologies to keep, optimise, or replace. 

By identifying critical gaps where AI and advanced solutions can deliver the greatest benefits, our approach ensures that decisions are guided by objective data rather than guesswork. This comprehensive analysis lays the foundation for a strategic digital transformation, aligning your business with evolving market demands and positioning you for sustainable growth. All of this can be done in days, not months. 

Comprehensive Systems Mapping

Comprehensive systems mapping

DiGence® conducts an in-depth assessment of your existing systems, uncovering inefficiencies, interdependencies, and modernisation needs. This thorough mapping establishes a foundation for targeted, high-impact improvements.

AI & Technology Gap Identification

AI & technology gap identification

DiGence® pinpoints where AI and cutting-edge technologies can be integrated for optimal results, identifying opportunities to boost efficiency, precision, and innovation across your organisation.

Data-Driven Roadmap

Data-driven roadmap

DiGence® delivers a clear and actionable digital roadmap, utilising data-driven insights to predict outcomes and ensure your technology investments yield measurable business improvements.

Geeks Ltd

Our client's success stories
with AI-powered solutions

 

Client

Search Acumen

Sector

Property & Facilities

Company size

11-50

Search Acumen is a pioneer in PropTech

Challenge

To gain a competitive advantage Search Acumen wanted to offer their customers a unique and secure platform. Their vision was to create a...

Solution

Through our partnership, we have developed a deep understanding of Search Acumen’s vision and values. This has allowed us to...

Client

Reed in Partnership

Sector

Individual and Family Services

Company size

50-200

Reed in Partnership’s mission is to positively transform people and their communities.

Challenge

In alignment with their steadfast commitment to continuous improvement, Reed in Partnership directed their focus towards identifying...

Solution

We brought together the team at Reed in Partnership to talk about the challenges and opportunities within their organisation before...

Impact

Reed In Partnership experienced a shift in mindset, with team members embracing new perspectives and approaches to problem-solving. We...

Client

Birkin Group

Sector

Property & Facilities

Company size

1,000-5,000

Wild Ideation workshop delivered significant impacts for Birkin Group.

Challenge

Birkin Group stands at a crossroads in the rapidly evolving facilities services sector, where enhancing operational efficiency and quality...

Solution

In response to this complex challenge, Geeks facilitated an AI Opportunity Discovery workshop tailored specifically for the Birkin Group....

Impact

The AI Opportunity Discovery workshop delivered significant impacts for Birkin Group. By systematically identifying their operational...

Client

BBC

Sector

Arts & Media

Company size

10000+

Challenge

BBC Mundo wanted to create a fun yet educational application that would demonstrate to the Spanish-speaking market that you cannot always...

Solution

The solution had to be quick and easy to use, but also create realistic output. Geeks Ltd built a web-based application that allowed...

Client

Search Acumen - REI

Sector

Property & Facilities

Company size

11-50

REI: Real Estate Intelligence, a tool designed to automate and standardise the analysis of local authority data.

Challenge

Search Acumen faced a significant challenge with the unstandardised data from over 340 local authorities across the UK. Conveyancers found...

Solution

In a proactive move, Search Acumen developed REI: Real Estate Intelligence , a tool designed to automate and standardise the analysis of...

Impact

REI marks a significant advancement in how local authority data is handled in the UK, becoming the first of its kind on the market. ...

Client

WordUp

Sector

Education

Company size

11-50

Perfect your English with words that matter.

Challenge

Creating a personalised and engaging language learning experience posed a significant challenge due to the diverse needs of WordUp's users,...

Solution

In response to this challenge, WordUp leveraged advancements in Large Language Models (LLMs) to create online tutors that offer a...

Impact

The introduction of AI tutors has had a profound impact on the app’s effectiveness and commercial success. Within just a few weeks of...

Looking to unlock business growth opportunities with the power of AI?
Looking to unlock business growth opportunities with the power of AI? Book Your Free Consultation
Geeks Ltd

Get a data-driven digital transformation strategy
That’s Built for Your Business

Did you know that 87% of digital transformation projects fail?

For high-growth businesses, the key challenge lies in investing in the right technology at the right moment. To navigate this complex landscape, you need a tailored, data-driven strategy that aligns with your unique business goals.

We specialise in identifying the specific challenges your organisation faces and determining how automation and systemisation can address them. What should you automate, and what should remain manual? Where can technology enhance your customer experience?

Every business is unique, which is why we create bespoke digital transformation strategies designed to elevate your organisation to the next stage of its Digital Evolution. Let us help you turn potential pitfalls into pathways for success.

Just when you think we’re done, we identify even more opportunities

The first crucial step in your transformation journey is acquiring a data-driven digital transformation roadmap tailored specifically for your business. This approach can significantly enhance your potential ROI. To deliver this service in days, we use our AI-powered tool DiGence® to facilitate this process. It has 3 main steps:

  • Assess: We objectively measure your operations, customer experiences, and tools to identify gaps and areas for improvement.

  • Align: Our framework allows you to visualise current operations, simulate growth scenarios, and pinpoint gaps in your existing systems.

  • Act: Armed with a strategic roadmap, you will receive targeted recommendations that empower your business to evolve purposefully.

One roadmap + comprehensive digital analysis = A future-ready business

Geeks' Digital Diagnostics service empowers you to confidently navigate the complexities of digital transformation. By providing a comprehensive analysis, we offer clarity and direction that drive your business towards modernisation and success. Some of the key benefits are:

  • Tailored roadmap: A personalised strategy aligning with your unique business needs.

  • Optimised operations: Identify outdated systems and streamline processes for efficiency.

  • Enhanced customer experience: Solve pain points through automation and AI, boosting satisfaction.

  • Increased value: Pinpoint inefficiencies to focus on what drives growth.

  • Growth enablement: Remove barriers to progress, propelling your business forward.

  • Empowered workforce: Leverage technology to improve employee experience and productivity.

  • Strategic brand positioning: Implement key transformations to elevate your market presence.

Geeks Ltd

Time and investment calculator

 

Here you can get an estimate of the time and investment needed for your Digital Diagnostics project, please modify the department functions you would like to include in this scope and how many total interviewees you think would be valuable knowledge holders to interview.

 

Industry

Select your business’s industry

Functions

Please confirm the applicable business functions that your organisation facilitates

0 functions selected

Organisation Complexity

The organisational complexity based on operational requirements and the headcount of employees.

Number of Interviewees

An estimate of employees to be interviewed to capture the processes actioned within each function.

Digital Maturity

The current status of your digital innovation and implementation.

Instant Estimation

These are estimations of the required work and investment based on your description of you organisation.

Businesses Processes: 0 An estimated total number of business processes across the selected business functions at your business.

Processes Steps: 0 Approximate number of individual steps across the above processes. These are items of work or activity carried out by your employees, customers or other stakeholders.

Data Points: 0 Per process step, during the interviews, we will capture 14 key data points. They cover an essential set of quantitative and qualitative characteristics, covering everything that matters, from time taken to complexity of decision making, tools and processes involved, etc. These data points are the fuel to the analytical engine of DiGence.

Interview Time: 0 hrs An estimation of the total time our analysts will spend with representatives across your business, in order to model your business processes and capture the above data points into DiGence.

Interview Sessions: 0 This is assuming 2-hour interview sessions to capture all the required insights about your processes.

Analysis: Included The total cost indicated below is inclusive of the interview times as well as the analysis of the data we will perform following the data collection phase in order to generate the reports, insights and analytics.

Presentation: Included Following the analysis, in addition to providing you with the reports and outcomes of the process, we will present the key findings to your stakeholders and train them on how to interpret and use the insights for business process improvements and data-driven decision making.

Total Investment: £0 This is an indicative figure based on some crude assumptions. We can work out a more accurate cost following your free scoping session. See below for more information.

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Why Choose Geeks as
Your Tech Partner

30+ Prestigious Industry Awards

17+ Years of Delivering Excellence

Certified partners of

Microsoft and AWS

Extensive

Technical Skills

600+ Clients in

various industries

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Book a Free Consultation

with Geeks

    You'll love working with Geeks if…
  • You're a changemaker
  • You're not afraid to explore new ideas with a proven partner
  • You treat technology as an investment
  • You're eager to disrupt your industry with technology
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Our thinking

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Digital Diagnostics FAQs

FAQ
What is Digital Diagnostics?

Digital Diagnostics is a data-driven service designed to assess your organisation's digital systems and identify opportunities for improvement. It provides a comprehensive analysis of your current technology landscape, allowing you to develop a strategic roadmap for digital transformation.

How can Digital Diagnostics benefit my business?

By offering a clear and objective evaluation of your digital infrastructure, Digital Diagnostics helps you uncover inefficiencies and opportunities for enhancement. This process empowers your organisation to streamline operations, improve customer engagement, and make informed decisions about technology investments.

What does the Digital Diagnostics process involve?

The process typically includes three main steps: Assess, Align, and Act. First, we objectively measure your operations and tools to identify gaps. Next, we help you visualise current operations and simulate growth scenarios. Finally, we provide targeted recommendations for a strategic digital transformation roadmap.

How quickly can I expect results from Digital Diagnostics?

Our Digital Diagnostics service is designed to deliver actionable insights and a strategic roadmap in just a few days. This rapid turnaround allows you to start addressing inefficiencies and implementing improvements almost immediately.

What kind of businesses can benefit from Digital Diagnostics?

Digital Diagnostics is suitable for businesses of all sizes that are looking to modernise their digital systems. Whether you're a small enterprise or a large corporation, our service can help you navigate the complexities of digital transformation effectively.

How does Digital Diagnostics differ from other consulting services?

Unlike traditional consulting services that may rely on subjective assessments, Digital Diagnostics employs a data-driven approach. We provide clear, objective insights based on your specific digital landscape, ensuring that decisions are guided by evidence rather than guesswork.

What tools do you use for Digital Diagnostics?

We utilise our proprietary AI-powered tool, DiGence®, to facilitate the assessment and mapping of your current digital systems. This technology enables us to identify gaps, inefficiencies, and opportunities for improvement swiftly and accurately. You can also access your data via the DiGence® web application.

How does Digital Diagnostics align with my business goals?

Our service is tailored to your unique business needs. We ensure that the strategic roadmap we develop is in line with your objectives, helping you to maximise technology investments and drive growth effectively.

What outcomes can I expect from Digital Diagnostics?

With Digital Diagnostics, you can expect a comprehensive digital analysis, a personalised roadmap for transformation, enhanced operational efficiency, improved customer experience, and increased value from your technology investments.

Can Digital Diagnostics help me prepare for emerging technologies like AI?

Yes, our Digital Diagnostics service identifies areas where AI and other advanced technologies can be integrated into your operations. By understanding your current digital landscape, we can guide you in adopting the right technologies for future growth.

What if I want to implement the recommendations from Digital Diagnostics?

We provide you with a clear action plan based on our findings. Our team can assist you with the design and implementation process, ensuring that the changes align with your overall business strategy and objectives.

How do I know if Digital Diagnostics is right for my business?

If you’re experiencing inefficiencies in your digital systems or are unsure about the effectiveness of your technology investments, Digital Diagnostics could be the solution you need. Book a free consultation with us to explore how our service can address your specific challenges.